What is MasterTrack?
MasterTrack is an issue tracking system that allows technical and customer support teams to take on the task of managing customer questions and requests, thanks to a Web-based solution that can be fully integrated with the MasterSales Customer Relationship Management tool.
MasterTrack allows customer and technical support teams to document issues related to products, services or general customer relationship issues. No need to be blind about how your products are doing. Use MasterTrack to ensure that any issues and conflicts are taken care of and cataloged for future reference.