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General Questions about the MasterSuite



What is SaaS?

SaaS stands for Software as a Service, and offers individuals and businesses access to functional applications over the Internet that is usually installed directly onto personal or office computers. SaaS based solutions are increasingly becoming an important approach for businesses to cut costs and increase efficiency.
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Why should I consider SaaS?

Compatibility. No matter where you are-or what you’re doing – you’re always using the latest version. Upgrades and fixes are implemented constantly without the hassle of updating the software yourself. Accessibility & Connectivity Web-based applications can be accessed from any location and almost any device that has a stable Internet or data connection. If you’re a mobile professional, you will benefit from our software that can be supported by most web browsers. No Maintenance No installation is required; all you have to do is confirm your account with us.
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How do I know my data is secure?

By hosting the technology on which your business depends to operate at optimal levels, we lower the chances that your local devices will be crippled by software viruses, worms and other potential hardware bugs. There are always hardware risks involved when navigating the Internet, and of course, running an online application requires a certain amount of responsibility on the part of our end user. But if access to your applications is managed correctly, security should never be an issue.
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Can I access my Apps from home?

Yes. As long as you have a computer with a stable Internet connection, you are able to access your MasterSuite Apps anywhere.
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Am I able to save my companies information and documents on the Apps themselves?

Yes. You are able to implement company information and cerate documents safely onto the applications themselves.
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Can I purchase multiple or individual Apps?

Yes. You can purchase more than one application or purchase one of our MasterSuite Niche Solutions that contain more than one application.
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Do I have to be a business to purchase any MasterSuite Apps?

No. Any individual or company can purchase and utilize the applications that we offer.
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How do I know which App is the best for my business?

MasterSuite offers a variety of applications that can cater specifically to your needs. Whether you’re a young entrepreneur that needs to write a business plan or a small business with 10 employees in need of Human Resource software, MasterSuite apps has the solutions for you.
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Can I use any MasterSuite Apps on a Mac or PC?

Yes. MasterSuite applications can be used on both Mac and PC’s, except for MasterFile, which can only currently be used on a PC.
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Who can I contact if I have questions?

If you have any questions, concerns, or suggestions, please feel free to contact us clicking here.. When logged in, you may also at anytime find the “Contact” link in the lower banner of your dashboard account and MasterSuite Applications.
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What if I need more than one user?

Each application comes with an administrative user and the ability to have one additional user. In addition, you have a choice to purchase a subscription for five additional users for each application when finalizing the purchase of an application.
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What browsers can be supported by MasterSuite Apps?

MasterSuite Apps can be used on the latest Windows and Linux based versions of:
-Internet Explorer
-Mozilla Firefox
Lodestar Technology Labs suggests using the latest version of Mozilla Firefox for optimal performance, but does not endorse or support Mozilla Firefox in anyway.
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